FAQ

Frequently asked questions

Where do you ship?

Canada and the United States.

How long does delivery take?

Most orders arrive in 5–12 business days in Canada and 7–14 in the US. You'll get tracking by email where available.

Can I send a gift to someone else?

Yes — just enter the recipient's name and address at checkout.

Will the recipient see the price?

No. Prices never appear on the packing slip.

How do returns work?

If your item arrives damaged, defective, or wrong, email storefront@jorrify.com within 14 days of delivery with your order number and photos, and we'll make it right.

How do I track my order?

Your shipping confirmation email includes tracking where the supplier provides it. You can also email us with your order number.

Who do I contact for help?

storefront@jorrify.com